Frequently Asked Questions (FAQ)

What is the best way to secure the jet ski to the hitch hauler?

This can depend on the jet ski model and available securing points. In general, we recommend using three ratchet straps (preferably stainless steel), two securing the ends, and one going over the top of the tray to hold down the jet ski.

What maximum width jet ski can I fit on the SurfSherpa?

This will depend on whether your hitch receiver is flush with the bumper.  On most vehicles, a maximum hull width of 31" will easily fit. Most stand up jet ski hulls are less than that. For example, a Rickter Edge FR hull is 28" wide and has about 4" gap to the rear bumper.  A Rickter XFR is 30" and would have about 2" gap to the rear bumper. Longer hitch tube haulers can be made upon special request if needed.

Is there a warranty for the hitch hauler?

Yes, we stand behind our products and offer a limited warranty from manufacturing defects and product quality.  Each case is different, if you have any issues, please contact us and we will work with you to find the best solution, whether it may be a hitch hauler repair, replacement, or refund.

Is aluminum strong enough to safely transport my jet ski?

Not all aluminum is strong enough to do this. Our hitch haulers are built from a specific structural aircraft grade aluminum alloy that has been tested to ensure secure transport of your jet ski.

Can I use this product for a sit down jet ski?

No, this product is designed for transporting only stand up jet skis weighing up to 450 lbs. This means that although a stand up jet ski, the Kawaski SXR 1500 does not qualify.